Visit Anaheim Careers

Thank you for your interest in joining the Visit Anaheim team.

Visit Anaheim is home to a team of innovative professionals who understand the value of providing a unique and personal experience in one of the most visited travel destinations in the world.

Our team shares the mission to develop, market, and promote the city of Anaheim ― to benefit the overall, economic vitality of our neighborhoods, along with our vision to inspire and delight the imagination of every visitor. As industry leaders, everything we do is energized by our passion for our destination.

Email us at careers@visitanaheim.org for more information.

 


 

Current Openings:

  • JOB TITLE:  Manager, Meeting Sales ― Eastern Region
    REPORTS TO:  Vice President, Meeting & Partnership Sales
    DEPARTMENT:  Convention Sales
    CLASSIFICATION:  Exempt 
    DATE:  May 2022

    General Summary


    MISSION: TO IMPACT OUR COMMUNITIES AND VISITORS THROUGH THE POWER OF TRAVEL.

    The Meetings Manager’s primary objective includes selling, promoting and securing meetings opportunities for Anaheim/Orange County and increasing Anaheim's market share of meetings, conventions and events business generating occupancy and tourism tax revenues for the city of Anaheim and Garden Grove.

    Responsibilities also include understanding the strategic needs of customers, offering business solutions and securing business opportunities for Visit Anaheim partners and a detailed knowledge of destination and Partners.

    To work in cooperation with Partners and Visit Anaheim staff to solicit, qualify and secure meetings/events and enhance the brand of Anaheim/Orange County.

    **Must live within 25 miles of the Philadelphia, PA area**


    Primary Duties and Responsibilities


    Under the direction of the Vice President, Meeting & Partnership Sales, responsibilities will include but will not be limited to:

    Essential Functions:

    1. Responsible for developing sales plans to create awareness of destination and aggressively pursue all meeting opportunities and exceed goals based on assigned accounts and territories.
    2. Responsibilities include: selling to specific accounts/territories, create and deliver sales presentations/proposals, site visits, generate qualified leads and securing definite bookings.
    3. Strive to understand the strategic needs/objective of each customer to offer strategic business solutions and quantify the value of the business to Visit Anaheim.
    4. Nurture relationships with current clients and secure new accounts that have not utilized Anaheim/Orange County. This scope covers all sizes of meetings as assigned, as to meet the needs of all members of Visit Anaheim, inclusive of member partners.

    5. Responsible for maintenance and coordination of existing files/accounts and ensuring all accounts, customer information and sales activities are entered in to Visit Anaheim sales database. Responsible for data entry of all pertinent information of the account status by logging activity reports and trace dates to continuously update progress and contact with each account.
    6. Create new accounts as a result of qualifying and solicitation of businesses throughout targeted region/account base.
    7. Must be able to travel, when necessary, to any US destination for business development purposes. Coordinate and execute tradeshows and client events as assigned.
    8. Coordinate sales trips and events with Sales Director(s) in same region to maximize customer penetration and budget/time investments.
    9. Maintain visibility in the marketplace through membership and participation chapter meetings of industry associations (MPI, PCMA, IAEE, ASAE, ESPA, etc.), as appropriate and approved, to increase business opportunities by enhancing knowledge and relationships in the meetings/events industry.
    10. Responsible for producing monthly reports, participation in conference calls, review of leads and bookings as assigned by supervisor. Management of assigned budgets and submission of expense reports accurately and timely. 

    11. Performs other duties as assigned.​

    Specifications


    1.  Education

    REQUIRED:
    2 year associates degree.

    PREFERRED:
    4 year college degree or equivalent.

    2.  Experience

    REQUIRED: 
    2 years hospitality/convention bureau/sales experience.

    PREFERRED: 
    2+ sales experience in hotels, convention visitors bureau and/or hospitality related industry.

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work week will regularly exceed 37 ½ hours and not be limited to traditional work days Monday–Friday. Occasional evenings and weekends are required.

    The work environment characteristics described here are representative of those an employee encounters while perform essential functions of this job. The work environment is a professional business office.

    A consistent and reliable presence at work is necessary.

     

    Please email your resume and cover letter to:
    Debbie Taylor, Director of Administration
    careers@visitanaheim.org

    SUBJECT LINE TO READ:
    Manager, Meeting Sales ― Philadelphia Region

     

  • JOB TITLE:  Business Intelligence Analyst Intern
    REPORTS TO:  Director of Business Intelligence 
    DEPARTMENT:  Business Intelligence
    CLASSIFICATION:  Intern
    DATE:  October, 2022

    General Summary


    MISSION: TO IMPACT OUR COMMUNITIES AND VISITORS THROUGH THE POWER OF TRAVEL.

    This position supports Visit Anaheim by researching, executing reporting and supporting Business Intelligence in day-to-day database maintenance needs.

    This is an entry level position that assists the Business Intelligence team by helping develop data management SOP’s, assisting with companywide and department specific reporting and market research.

    General area of responsibility includes, but is not limited to, sales data collection and analysis, data tabulation and assessment, report development, and support in collection of company data.

    Assists with reviewing data accuracy and report generation for Visit Anaheim.

    1. The Business Intelligence Analyst Intern acts as an ad hoc Data Analyst, reviewing and answering questions regarding a variety of information
       
    2. Assists with building visualization and research tooling and reporting
       
    3. Work with existing metrics, reports, dashboards, and BI processes to support ongoing, customer success and improvements
       
    4. Provides graphical, tabular, and textual reports to the end user
       
    5. Establishes clear responsibilities and processes for monitoring work and measuring results. Takes Initiative: Independently produces work based on observations
       
    6. Collaborates with all departments to help identify data and reporting needs
       
    7. Perform other duties as assigned by the Director of Business Intelligence and/or Administrator, Business Intelligence.
       
    8. Performs other duties as assigned.

    Specifications


    A.  Education

    Required:         
    Minimum of pursuing a 2-4-year college degree with major emphasis on statistics, economics, business,  database management and/or hospitality.   

    Preferred:
    Minimum of 0–1-year experience in sales, marketing, revenue management, statistics, report writing, data visualizations, algorithms, query languages such T-SQL, library functions like DAX, Programming languages like python.

    Knowledge, Skills & Ability

    • Possess thorough knowledge of effective meetings and convention strategies
    • Provide expertise across the organization as it relates to the education of the staff on convention center market strategies that are relevant in allowing all levels to be successful in their roles.
    • Ability to analyze/review convention market strategies and tactics impacts.
    • Effectively represent the association and the industry at a variety of industry meetings
    • Highly motivated, self-starter and excellent public speaker.
    • Ability to communicate and work well with executives and staff at all levels as well as members, media, vendors and others in a professional office environment
    • Strong mathematical and analytical skills with competency in applications such as EXCEL, PowerPoint, keynote, PowerBI, Tableau and other database applications
    • Ability to handle confidential data, including aggregation
    • Ability to work effectively and creatively under tight deadlines and in critical business situations
    • Ability to think strategically, set short, mid and long-range goals, implement plans, manage projects and perform analysis and make recommendations to key staff
    • Strong project and process management skills
    • Ability to build strong relationships and work collaboratively with diverse audiences.
    • Ability to present complex information in layman terms adapted to the needs of the audience
    • Ability to effectively identify and leverage research in support of key issues and goals
    • Ability to travel locally and domestically.

    The physical demands are representative of those that must be met by an employee to successfully

    perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The work environment is a professional business office.

    A consistent and reliable presence at work is necessary. 

    Please email your resume and cover letter to:
    Debbie Taylor, Director of Administration
    careers@visitanaheim.org

    SUBJECT LINE TO READ:
    Business Intelligence Analyst Intern

     

  • JOB TITLE:  Coordinator, Sales & Tourism
    REPORTS TO: 

    Chief Sales Officer
    Vice President, Tourism & Partnership

    DEPARTMENT:  Convention Sales
    CLASSIFICATION:  Non-Exempt
    DATE:  November 2022

    General Summary


    MISSION: TO IMPACT OUR COMMUNITIES AND VISITORS THROUGH THE POWER OF TRAVEL.

    The Coordinator provides support and serves as the primary point of contact for internal and external constituencies requiring access. The position also serves as a liaison to sales management team; organizes and coordinates internal leadership meetings and oversees assigned special projects.

    The Coordinator must be creative and enjoy working in an environment that is mission-driven, results-driven and deadline oriented. Must exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a balance among multiple priorities to support Tourism Sales and Chief Sales Officer.

    The Coordinator must be able to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.

    Work from home:  Monday, Wednesday & Friday

    Primary Duties and Responsibilities

    Responsibilities will include but will not be limited to:

    Essential Functions:

    1. Completes a broad variety of administrative tasks including: managing extremely active calendar of appointments; completing timely expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; screen telephone calls and compiling documents for travel-related meetings.
    2. Plans, coordinates and ensures leaders schedules are followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to direct report’s time and office.
    3. Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature.  Determines appropriate course of action and response.
    4. Manages below projects and any others assigned, some of which maybe confidential and have organizational impact.
      1. Manage Post Convention Satisfaction Study list and results for Destination Events & Services
      2. Compiling of yearly “look book” from the Simpleview database, Tourism and Partnership departments as directed.
      3. Input, maintain & update Simpleview database which includes Partners, Buyers, Suppliers, Tourism Programs, Event Registration, leads, referrals and more.
      4. Manage all prize donations for consumer sweepstakes prize packages, industry associations, community or school program and maintain digital records of all prize components.
    5. Enter Sales leads, bookings and space holds if needed in Simpleview
    6. Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
    7. Fluent in Microsoft Suite (Word, Excel, Powerpoint, Outlook), Keynote and SimpleView to assist Sales Management with client activities and communications.
    8. Manage and maintains sales assets such as tickets, company vehicle and ensure assets are distributed for client use and approved by Chief of Sales
    9. Performs other duties and projects, as assigned.

     

    Background
     


    1. Supervision

    No supervisory experience is required for this position.

    1. Confidentiality

    Exposure to confidential information given from Chief Sales Officer & Vice President, Tourism & Partnership.

    1. Contacts/Internal and Public

    A friendly personality and ability to be tactful, discreet, circumspect, and informed is required to interact with staff, Visit Anaheim Partners, and the general public inside and outside of the office.


    Specifications


    1. Education

                            Required:       2-year college minimum.

                            Preferred:      College degree.

    1. Experience 

                            Required:       2 years’ clerical/administrative experience minimum.

                            Preferred:      3-5 years’ experience as an executive assistant.

     

    1. Abilities

                            Required:      

    Excellent proofreading and editing, organizational, and communication skills, accurate/proficient
    typing skills, and the ability to perform multiple tasks.

                            Preferred:     

    Computer knowledge of Macintosh systems and PC  systems, software knowledge of Simpleview, Ring Central, Concur, TEAMS, One-drive, Excel, Microsoft Word, and E-Mail. 

     

    The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The work environment is a professional business office.

    A consistent and reliable presence at work is necessary.

    Please email your resume and cover letter to:
    Debbie Taylor, Director of Administration
    careers@visitanaheim.org

    SUBJECT LINE TO READ:
    Sales & Tourism Coordinator