Visit Anaheim Website Privacy Policy
Last Revised: May 1, 2026
The following privacy policy (“Privacy Policy”) is designed to inform you of the policies and procedures that will apply to the collection, security, use and disclosure of any of your personal data collected by Visit Anaheim (“Visit Anaheim”, “we”, “us”, or “our”) through https://visitanaheim.org ("Site") or in connection with our services (“Services”). It also describes your choices regarding use, access, and correction of your Personal Data (defined below).
1. Changes To This Policy
We may modify this Privacy Policy from time to time to reflect changes to our information practices, so check back frequently. Any changes to this Privacy Policy will be posted on this page, and where appropriate (for example, if there are material changes to this policy), we will notify you by email or by means of a notice on our home page prior to the changes taking effect.
2. Information We Collect From You
OVERVIEW
Our primary goals are to provide and improve our products and services, to provide quality customer service, to respond to your and to enable users to effectively navigate the Site. We may collect Personal Data and Non-Personal Data about you and process the same as set forth herein.
“PERSONAL DATA”
Personal Data is information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
WHEN YOU GIVE US YOUR INFORMATION
You may give us your Personal Data in the following ways:
- Sign up for our newsletters,
- Send us an email, and/or
- Register to use our Services.
- Participate in any contest, promotion, or sweepstakes.
3. How We Use Personal Data
We will use your Personal Data to:
- Carry out our obligations arising from any agreements entered into between you and us;
- Provide you with Services, products or information, you have requested from us;
- Notify you about changes to our Services; or
- Ensure that content from our Site is presented in the most effective manner for you and your device, and
- We may also use your Personal Data to contact you with certain marketing or promotional materials, as well as other information that may be of interest to you. If you no longer consent to such use please send us an email so stating to privacy@visitanaheim.org or follow the unsubscribe instructions provided in any of the communications.
4. Non-Personal Data We Collect From You
“NON-PERSONAL DATA”
Non-Personal Data is information that is not associated with or linked to your Personal Data; Non-Personal Data does not, by itself, permit the identification of individual persons.
LOG DATA
When you visit the Site, we automatically collect technical and statistical data about your visit, such as your browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, the pages you visit and any search terms you use ("Log Data").
IP ADDRESS
We also collect your public IP address when you visit the Site. We may use your public IP address in order to determine whether certain requests are fraudulent or frivolous and we may automatically cross-reference your public IP address with your domain name (usually the domain name of your ISP or employer). Because you may be visiting the Site from your personal residence (for example, because you are telecommuting), your IP address and any associated domain name are treated as "Personal Network Information" instead of Personal Data. "Log Data" does not include Personal Network Information. Although such Personal Network Information may be used to administer and maintain the Site, it is not shared with any third parties, except as described below in the sections titled "Service Providers," "Compliance with Laws and Law Enforcement" and "Business Transfers." We will use Log Data for any purpose.
USE OF NON-PERSONAL DATA
We may also use your Log Data and Personal Network Information to (i) administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (ii) improve our Site to ensure that content is presented in the most effective manner for you and for your device; (iii) allow you to participate in interactive features of our service, when you choose to do so; (iv) as part of our efforts to keep our Site safe and secure.
PIXEL TAGS
In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to users. We do not tie the information gathered by Pixel Tags to Personal Data.
Currently, we use Pixel Tags for marketing and advertising. These Pixel Tags may collect Personal Data from people who visit the Site. To learn more about how our marketing and advertising partners use Personal Data, please refer to section 6 “Cookies / Tracking Technologies” for a full list of Pixel Tags, Cookies and other tracking technologies.
GOOGLE ANALYTICS
We may use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on Your web browser to identify you as a unique user the next time you visit the Site and use Services, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is governed by the Google Analytics’ Terms of Use and Privacy Policy.
You may opt-out of Google Analytics by downloading a browser add-on from the following website: https://tools.google.com/dlpage/gaoptout?hl=None
5. Aggregated Data
After removing any information that would personally identify you from within the set of Personal Data, Personal Network Information and Log Data we collect from you, we may combine that information with information we collect from other users and customers (collectively the "Aggregated Data") in order to improve the quality and value of Services and to analyze and understand how our Site is used. We may share Aggregated Data (after stripping of any information that would personally identify you) and Log Data with third parties for industry analysis, demographic profiling, and other purposes.
6. Cookies / Tracking Technologies
Technologies such as cookies or similar technologies are used by us and our partners, affiliates, or analytics or service providers. These are used in storing content information and preferences, analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Currently, we use the following cookies and tracking technologies. These tools may collect Personal Data from people who visit the Site. To learn more about how our service providers use Personal Data, please see their privacy policies.
Pixel Tags, Cookies and other tracking technologies used, including but not limited to:
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7. Behavioral Targeting / Re-Targeting
We partner with a third party to either display advertising on our Site or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by visiting http://preferences-mgr.truste.com (or if located in the European Union, please visit www.youronlinechoices.eu). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
8. Information Sharing & Disclosure
SERVICE PROVIDERS
We may from time to time use certain third-party business partners, suppliers, and sub-contractors (including companies and individuals) to perform Site-related services (for example, without limitation, website hosting, maintenance services, database management, Web analytics, and improvement of the Site's features) (“Service Providers”). These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our Service Providers may use artificial intelligence to process your Personal Data.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
Visit Anaheim cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your Personal Data to government or law enforcement officials or private parties in response to lawful requests if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation (such as to meet national security or law enforcement requirements), to enforce or apply our terms and conditions or respond to claims and legal process, to protect the property and rights of Visit Anaheim or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity (including for the purposes of fraud protection).
BUSINESS TRANSFERS
If Visit Anaheim is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.
9. California Privacy Rights
Shine the Light Act: Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.
To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, please contact us at the below address:
VISIT ANAHEIM
ATTN: LEGAL
2099 S. STATE COLLEGE BLVD., SUITE 600
P.O. BOX 4270
ANAHEIM, CA 92806
California Consumer Privacy Act (CCPA): California residents have certain rights under the CCPA, including:
Right to Access Information: California residents have the right to request that we disclose certain information about our collection and use of Personal Data over the past 12 months. Once we receive and verify your request, we will disclose to you:
- the categories of Personal Data we collected about you over the past 12 months;
- the sources for the Personal Data we collected about you;
- our business or commercial purpose for collecting or selling your Personal Data;
- the categories of third parties with whom we shared that Personal Data;
- the specific pieces of Personal Data we collected about you; and
- the categories of Personal Data that were sold or disclosed for a business purpose.
Residents may only access this information twice within a 12-month period.
Right to Delete Information: California residents have the right to request that we delete your Personal Data subject to certain exceptions. Once we receive and verify your request, if we determine no exception applies, we will delete (and direct your service providers to delete) your Personal Data from our records.
We may deny your request if retaining Personal Data is necessary for us, or our service providers, to:
- complete the transaction for which we collected the Personal Data;
- provide a good that you requested;
- take actions reasonably anticipated within the context of our ongoing relationship with you;
- detect security incidents;
- protect against malicious, deceptive, fraudulent, or illegal activity;
- prosecute those responsible for malicious, deceptive, fraudulent, or illegal activity;
- debug products to identify and repair errors that impair existing intended functionality;
- exercise free speech, ensure the right of anothr consumer to exercise their free speech rights, or exercise another right provided for by law;
- comply with the California Electronic Communications Privacy Act (Cal. Penal Code, § 1546 et seq.)
- engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion is likely to render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
- enable solely internal uses that are reasonably aligned with consumer expectations based on your interactions with us;
- comply with a legal obligation; or
- make other internal or lawful uses of that information that are compatible with the context in which you provided it.
Right to Correct: California residents have the right to request that we correct any inaccurate Personal Data that it has collected.
Right to Opt-Out: California residents have the right to opt-out of the selling or sharing of their Personal Data. For more information, or to opt-out, please visit Click here Do Not Sell your personal information.
How to Exercise Rights: To exercise your rights, California residents must submit a verifiable request to us by either: (i) calling us at 714-765-2800 or (ii) emailing us at privacy@visitanaheim.org.
Your request must:
- provide sufficient information to allow us to verify that the person submitting the request is the person, or the authorized representative of the person, whose Personal Data is implicated by the request.
- describe the consumer’s request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
Only the consumer, or a person authorized to act on the consumer’s behalf, may make a request related to the consumer’s Personal Data. A consumer may also make a request on behalf of their minor child.
We cannot respond to a request if we cannot verify the requestor’s identity or authority to make the request. You do not have to create an account to submit a request. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority.
Response Timing and Format:
If you send a verifiable consumer request as set forth above, we will respond as required by state law. If we need additional time, we will inform the requestor of the reason for the extension and the length of the extension. We will deliver our written response by-email.
Any disclosures we provide will only cover the 12-month period preceding receipt of the verifiable consumer request. Alternatively, the response will explain the reasons we cannot comply with the request.
For data portability requests, we will provide Personal Data in a form that is readily useable and should allow the consumer to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to a verifiable consumer request, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell the requestor why and provide the requestor with a cost estimate before completing the request.
Non-Discrimination Notice:
We will not discriminate against any California resident for exercising any of their rights under the CCPA. Unless permitted by law, if a consumer exercises any of their rights under the CCPA, we will not:
- deny the consumer goods or services;
- charge the consumer different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
- provide the consumer a different level or quality of goods or services; or
- suggest that the consumer may receive a different price or rate for goods or services or a different level or quality of goods or services.
10. California Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity, even if you have turned on the Do Not Track signal. Click here Do Not Sell your personal information.
It is possible that some or all of our third-party advertising partners or members of their affiliate network may participate in a consumer opt-out programs. To learn more about internet-based advertising and consumer opt-out programs, visit http://aboutads.info/choices/ or www.networkadvertising.org/choices/. We do not operate or control these sites, and are not responsible for the opt-out choices available there.
11. Residents of the European Economic Area, the United Kingdom, and Switzerland
Data Subjects have the right to:
- determine whether Personal Data has been processed.
- access Personal Data that has been processed.
- obtain informant about how Personal Data has been processed, including without limitation: (i) the purpose of the processing; (ii) the category of Personal Data concerned; (iii) the categories of recipients to whom the Data Subject’s Personal Data has been disclosed; (iv) the planned retention period; (v) existence of the right of rectification, deletion, limitation of processing, or opposition; (vi) the existence of a right to complain; (vii) the source of the collection of Personal Data if not collected from us; and (viii) the existence of automated decision-making, including profiling and, where appropriate, meaningful information about their details.
- correct Personal Data stored by us.
- request deletion of Personal Data, subject to certain exceptions.
- restrict the processing of Personal Data if: (i) the accuracy of the Personal Data is disputed; (ii) the processing of the Personal Data is unlawful, but the Data Subject rejects its deletion; (iii) we no longer need the Personal Data, but the Data Subject requires it to exercise or defend legal claims; or (iv) the Data Subject has objected to the processing of the Personal Data.
- receive their Personal Data in a structured, common, and machine-readable format or to request the transfer to another person.
- withdraw their consent to processing of Personal Data.
- complain to a Supervisory Authority, as that term is defined in the General Data Protection Regulation.
- As a general rule, the Data Subject may contact the Supervisory Authority of their usual place of residence, work, or place of the alleged infringement.
- Data Subjects in the European Economic Area can find their local Supervisory Authority here: https://edpb.europa.eu/about-edpb/about-edpb/members_en
- Data Subjects in the United Kingdom can submit complaints to the Information Commissioner’s Office.
- Data Subjects in Switzerland can submit complaints to the Federal Data Protection and Information Commissioner.
Legal Basis for Processing Personal Data:
We may process Data Subjects’ Personal Data under the following conditions:
- Consent: the Data Subject has given their consent for processing PErsonal Data for one or more specific purpose;
- Performance of contract: provision of Personal Data is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof;
- Legal obligations: processing Personal Data is necessary for compliance with a legal obligation to which we are subject;
- Vital interests: processing Personal Data is necessary in order to protect your vital interests or those of another natural person;
- Public interests: processing Personal Data is realted to a task that is carried out in the public interest or in the exercise of official authority vested in us;
- Legitimate interests: processing Personal Data is necessary for the purposes of our legitimate interests.
How to Exercise Your Rights:
Data Subjects may exercise their rights by emailing privacy@visitanaheim.org.
Contact Us About European Privacy Rights:
You may contact our Data Protection Officer at privacy@visitanaheim.org.
12. International Transfers Of Information
Information, including information collected in the European Economic Area ("EEA") may be transferred, stored and processed by us and our services providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Data in accordance with this Privacy Policy wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.
14. Information Security & Confidentiality
We maintain (and requires its subcontractors and service providers to maintain) appropriate organizational and technical measures designed to protect the security and confidentiality of any information we process. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.
15. Security
We are concerned with safeguarding your information. We employ generally accepted standards of administrative, physical, procedural, and technological measures designed to protect your information from unauthorized access, both during transmission and once it is received.
If you have any questions about the security of your personal information, you can contact us at privacy@visitanaheim.org.
However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although Visit Anaheim complies with its legal obligations in respect of the security of your personal data we cannot guarantee its absolute security.
16. Links To Other Sites
Our Site contains links to other websites. If you click on a third-party link you will be directed to that third party's website. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. This Privacy Policy addresses the use and disclosure of information that we collect from you through this Site. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.
17. Our Policy Toward Children
This Site is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at privacy@visitanaheim.org. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files immediately.
18. Contacting Us
If you have any inquiries or complaints about how we use your personal data, please contact us at:
VISIT ANAHEIM
2099 S. STATE COLLEGE BLVD., SUITE 600
P.O. BOX 4270
ANAHEIM, CA 92806
19. Microsoft Teams Meeting Recording Policy
Visit Anaheim records certain meetings conducted through Microsoft Teams for documentation, governance, and regulatory compliance purposes. The following policy establishes the standards, procedures, and consent requirements that govern all such recordings within the Visit Anaheim environment.
This policy applies to:
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All Board of Directors meetings
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All Executive Committee meetings
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All staff meetings, working sessions, and committee calls conducted via Microsoft Teams
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Any hybrid meeting format combining in-person and remote participants
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Recordings capturing audio, video, screen-sharing, or any combination thereof
Effective Date: May 1, 2026
Policy Owner: Information Technology / Human Resources / Chief Operations Officer & CEO
Applies To: All Board of Directors, Executive Committee, and Staff Meetings conducted via Microsoft Teams (remote and in-person)
LEGAL BASIS FOR RECORDING
California Penal Code § 632 (the California Invasion of Privacy Act) classifies the unauthorized recording of a confidential communication as a criminal offense. Because California operates under a two-party (all-party) consent law, all participants in a meeting — whether joining remotely or attending in person — must provide explicit written consent before any audio or video recording may begin. Failure to obtain consent from every participant prior to recording may expose Visit Anaheim and its officers to criminal and civil liability.
This standard applies to Microsoft Teams video meetings, Microsoft Teams audio-only calls, and in-person discussions taking place in conference rooms or private settings.
Consent under California law may be express (written or verbal acknowledgment) or clearly implied, but Visit Anaheim's requirement is documented written consent obtained prior to the meeting. If any participant is located in another state with a one-party consent standard, California's more protective standard still governs when any party to the communication is located in California.
CCPA CONSENT FORM
Visit Anaheim's CCPA Consent Form addresses the collection, use, and disclosure of Personal Data — including audio and video recordings — from Board and Executive Committee participants. This recording policy operates in conjunction with that form. Both documents must be completed by all participants before recordings may commence. The CCPA Consent Form is available upon request by contacting privacy@visitanaheim.org.
WHO MUST CONSENT
Every individual present during a recorded meeting must provide consent — without exception. This includes:
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Remote participants joining via Microsoft Teams on any device
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In-person attendees present in the physical meeting room
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Guest presenters, external advisors, or observers attending in any capacity
Any participant who does not consent to recording has the right to decline without penalty. If a participant declines, the meeting organizer must pause or stop the recording. An alternative note-taking or summary approach will be offered. No adverse action may be taken against a participant who declines to be recorded.
HOW CONSENT IS DOCUMENTED
The required method and timing of consent depends on the type of meeting:
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Board of Directors and Executive Committee meetings require a signed CCPA Consent Form, collected prior to the meeting.
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Staff and committee meetings require a pre-meeting email notice sent at least 24 hours in advance, plus verbal on-record consent at the start of the meeting.
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Ad-hoc and impromptu meetings require verbal consent captured on the recording immediately before recording begins.
PRE-MEETING CONSENT DISTRIBUTION
For Board of Directors and Executive Committee meetings, the meeting organizer or executive assistant distributes the CCPA Consent Form to all participants at least 48 hours in advance using the following methods:
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Remote participants: The form is emailed as a PDF attachment along with the Teams meeting invite. Participants are asked to return a signed copy (scanned or digitally signed) prior to joining.
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In-person participants: A printed copy of the form is provided at the sign-in table or reception area before the meeting begins. Signed forms are collected before the meeting is called to order.
All signed consent forms are collected and retained by designated administrative staff and filed with the corresponding meeting records for a minimum of three years, or as required by applicable law, whichever is longer.
At the start of each meeting — and before initiating any recording — the meeting organizer verbally confirms that consent forms have been received from all attendees. If any participant has not returned a form, recording must not begin until verbal consent is captured on the recording itself.
WHERE RECORDINGS ARE STORED
Recordings are automatically saved to Microsoft OneDrive or SharePoint depending on meeting type. Private meetings (non-channel) are saved to the meeting organizer's OneDrive for Business account. Channel meetings are saved to the corresponding SharePoint document library for that channel. Recordings are not deleted without authorization; retention periods are governed by Visit Anaheim's records retention policy.
HOW RECORDINGS MAY BE USED
Recordings made under this policy are used solely for meeting documentation, governance, and regulatory compliance purposes. Recordings may not be:
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Shared publicly or posted to external platforms without explicit authorization from Visit Anaheim leadership
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Used for purposes outside of meeting documentation, governance, and regulatory compliance
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Retained beyond the approved retention schedule
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Accessed by unauthorized personnel
External parties and guests may view a recording only if it is explicitly shared with them by an authorized Visit Anaheim staff member, with view-only permissions recommended.
POLICY VIOLATIONS
Violations of this policy — including recording a meeting without obtaining required consent, sharing recordings without authorization, or retaining recordings beyond the approved period — may result in disciplinary action up to and including termination of employment or board service, civil and/or criminal liability under California Penal Code § 632, and notification to affected parties and applicable regulatory bodies as required.
POLICY REVIEW
This policy will be reviewed annually by the Chief Operations Officer, in coordination with Information Technology and Legal Counsel, to ensure ongoing alignment with California law, Microsoft Teams platform updates, and Visit Anaheim's governance standards.